Shipping & Returns

Shipping Policy

All of our book boxes  come with free shipping and will be sent out around the 28th of each month.

Return & Exchange Policy

All items must be returned in an unused (re-saleable) condition, with the returns form and original packaging.  All un-damaged, unused returned products will be credited to the original credit card used for purchase. 

 

For a refund, you must contact us at vicky@bookstainable.co.uk, within 7 days of receiving your items and return it within 5 days after we have provided you with the information upon how to return your item.

 

Please note, that we will not be able to refund the shipping and handling charge of £5.

We strongly recommend you use a trackable shipping service, as we cannot accept responsibility for any parcels lost in transit. 

Subsription cancellation

You can cancel a subscription at any time by contacting us on vicky@bookstainable.co.uk